Policies
Policies for Newtek Web Consulting, LLC
1. Services Provided
Newtek Web Consulting, LLC offers comprehensive digital marketing services including SEO, social media marketing, content creation, website design and maintenance, pay-per-click advertising, and more. Specific details and scope of each service are provided in the individual client agreements or statements of work.
2. Payment Terms
Payments for services provided by Newtek Web Consulting, LLC are due upon receipt of the invoice unless otherwise specified in the client agreement. We accept payment via ACH (fees borne by the client), credit card (fees borne by the client), cash, or check.
3. Late Fee Policy
To ensure the seamless operation of our services, timely payment is essential. A grace period of 14 days from the invoice due date is provided, after which a late fee of 3% per month on the overdue amount will be imposed. Accounts overdue by more than 45 days will incur a reconnection fee of $100 to restore suspended services.
4. Confidentiality
All client information and business practices are to be treated as confidential, shared only as necessary with staff or subcontractors bound by confidentiality agreements. Publicly available or independently obtained information is exempt from this clause.
5. Cancellation and Termination
Clients may terminate services with written notice 60 days in advance. All due payments must be settled for services rendered up until the termination date. Newtek Web Consulting, LLC also reserves the right to terminate services at any point with written notice if the client breaches terms of the agreement.
6. Intellectual Property
All creative and technical works created by Newtek Web Consulting, LLC remain the property of the agency until payment is fully received, at which point ownership will transfer to the client. This includes designs, code, documents, and other materials.
7. Indemnification
Clients agree to indemnify and hold harmless Newtek Web Consulting, LLC from any claims, liabilities, losses, and expenses resulting from the use of provided services that violate the rights of third parties or applicable laws.
8. Limitation of Liability
Liability for any claims related to services provided under the agreement shall be limited to the amount paid for the services. Newtek Web Consulting, LLC is not liable for incidental or consequential damages such as lost profits.
9. Attorney’s Fees and Mediation
In the event of a dispute, both parties agree first to seek resolution through mediation in the State of Oklahoma. If litigation is necessary, the prevailing party shall be entitled to reasonable attorney’s fees and costs.
10. Amendment and Updates
This policy may be updated or amended periodically to reflect changes in our practices or regulatory requirements. The most current version will be posted on our website.
11. Dispute Resolution
Any disputes related to or arising out of services provided under this policy will be resolved through binding arbitration in Oklahoma, in accordance with the rules of the American Arbitration Association.
12. Governing Law
This agreement and any disputes arising from it are governed by the laws of the State of Oklahoma, regardless of conflict of law principles.
13. Contract Flexibility
These policies represent our standard terms; however, they may be modified or adjusted on a contract-by-contract basis as agreed upon in writing by both parties. This flexibility ensures that we can meet the specific needs and requirements of our clients while maintaining a foundation of standard practices.